Technical Consultant - Istanbul, Turkey

Job Description

Technical Consultant

Common Responsibilities:
- Successfully manages customer relationships
- Supports delivery of service program to major Cisco customers .
- Performs analysis of complex network designs.
- Builds simulated networks in test labs to resolve complex problems and compatibility issues.
- Conforms to service delivery of Advanced Services standards.
- Supports delivery of service program to Cisco customers.
- Performs analysis of complex network designs.
- Questions ways of working and suggests improvements.
- Provides remote or onsite deployment support.
- Performs analysis and diagnosis of complex networking problems.
- Generates reusable Intellectual Capital in the form of standard customer deliverables.
- May perform customer facing presentations – QBR, Training, TOI.
- May collaborate proactively with other NCE's to ensure optimal use of resources to meet customer needs
- Generates reusable Intellectual Capital in the form of standard customer deliverables.

The Consultant may perform any of the following components of the role breakdown depending on specific engagements:

Transactional Projects
Project Consultant role:

- Generates standard project documentation including detailed test plan for complex networks.
- Generate, build and execute technical and complex test plans and topology in CPOC environments
- Generates network configurations from Low Level Design for complex networks.
- Executes all phases of project delivery including network staging, implementation and handover.
- Plans and executes complex Network Upgrade and Network Migration activity.
- Reviews Implementation Plans.
- Facilitates design workshop.
- Documents or reviews network requirements and High Level Design.
- Documents or reviews Low Level Design.
- Reviews Implementation Plans.

Proactive Service & Support:
- Produces architectural network designs for large-scale networks.
- Assists customer with deployment of complex network tools and related Network
Management Systems.
- Reviews network requirements and High Level Design.
- Facilitate design workshop.
- Reviews Low Level Design.
- Reviews Implementation/ Change Management Plans.
- Plans and executes complex Network Upgrade and Network Migration activity.
- Works with clients, Account Team and Cisco resources on the strategy and deployment of most services and required Network Support Systems
- Plans and executes complex Network Upgrade and Network Migration activity.
- Owns customer account/s

Reactive Service & Support:
- Troubleshoots and resolves complex customer network problems across a broad range of technologies.
- Assures that major customer network problems across a broad range of technologies are properly and quickly resolved.
- Acts as a focal point for all network problem resolution

Advanced Services Technology Specialization Teams:

- Leverages applicable technical "best practices” white papers for non core technologies.

Required Skills

- Good understanding of the general R&S matters.
- Superior level internetworking troubleshooting in a medium / large-scale network environment.
- Knowledgeable of Advanced Services type model deliverables and expectations.
- Practical experience with Cisco VTS solution
- Network design skills.
- Ability to leverage technical expertise of others.
- Active participant in virtual technology teams in Advanced Services.
- Good /Superior Consulting and communication skills
- Professional Level CCNP or CCDP

Preferred Skills

- Written CCIE strongly preferred and pursuing one specialty certification

Experience

- Typically requires BS, CS or equivalent plus 3-5 years Cisco Network implementation, Network support, pre-sales support, hands on installation in the LAN /WAN network deployment.

Type and Size of Projects

- Leads and works on projects that are medium to large in scope with moderate complexity, which involves solutions integration.
- Independently develops plans, coordinates and executes tasks.
- Ensures commitments and deliverables are met. Recommends and initiates projects to benefit customer and Advanced Services objectives.

Accountability

- Ensures commitments and deliverables are met. Recommends and initiates projects to benefit customer and Advanced Services objectives.

Interface & Communication

- Interfaces and works closely with others in a team environment to achieve common goals.
- Provides technical guidance to customers, TAC, & Advanced Services. Works with Cisco Consultanting to resolve customer problems.
- Ability to make internal & external presentations

Problem Solving

- Solves moderate to highly complex, cross-functional issues. Excellent analytical skills for solving technical issues.

Core competencies

- Very good understanding of technology.
- True Customer focus
- Ability to work within a fast moving environment such as Cisco's
- Eager to learn and flexibility
- Solid understanding of business process and requirements.
- Excellent written and verbal communication skills.
- Ability to technically manage small projects sections of large, complex projects. Be able to multi-task.
- Strong technical presentation skills.
- Ability to work successfully as a team member in a cross-functional matrix environment.
- Strong understanding of all chosen current technologies and good understanding of emerging technologies.
- Strong understanding of business impact of technology.
- Proven technical project management skills.
- Strong technical presentation skills to all levels.
- Continuous improvement
- Ability to mentor juniors

About XML International

XML International is a leading global provider of human resourcing and recruitment services to telecom, technology, cyber securty, engineering and financial services companies worldwide.

Get in touch

XML International
Derbyshire House
St. Chad's Street
King’s Cross St. Pancras
London WC1H 8AG
United Kingdom

Tel: +44 (0)20 3949 8321

Fax: +44 (0)871 218 6824

info@myxml.co.uk

Connect With Us